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Our 30-day money-back guarantee for your service begins at your service start date. During this guarantee period, you may cancel your service and receive a full refund of all monthly, one-time and equipment charges.
Please note that all equipment must be returned in good working condition and without damage. If you fail to return the equipment as required or if the equipment has been damaged, a fee will be applied to your account.
This money-back guarantee does not apply to existing customers who change or renew their existing service. The money-back guarantee is limited to one per customer or per customer address.