Can't find your address? Give us a call at 1.844.4.FIDIUM (1.844.434.3486)

Your service address


Enter your address slowly to select the best match.

Address not found. Please type slowly and select from the listed options,

Your service address


Enter your address slowly to select the best match.

Address not found. Please type slowly and select from the listed options,

How can we help?

Creating profiles

Organize the devices on our network with profiles


You can easily manage everyone in your household and the devices connected to your network through profiles.

Create profiles on app

Set up your first profile:

  • On the home screen, tap the People icon
  • Tap the circle in the middle of the screen to add a new profile
  • Enter a name for the profile
  • Assign devices on your network to that profile
  • Tap the green check mark to save

Assign a primary device:

  • Tap the profile you want to assign as the primary device
  • Tap Select Primary Device option under the name


FAQs
Get answers to questions about fiber internet, Gig speeds, VoIP phone service and more.